Financial Crime Risk Quality Assurance Analyst (Surrey, BC, CA)

Company: Coast Capital Savings Federal Credit Union 

Location: British Columbia (CA-BC), Surrey 

Job Type: Full-Time  

Together, we help empower you to achieve what’s important in your life.

What’s the job?
The Financial Crime Risk Quality Assurance Analyst (the “QA Analyst”) is responsible for ensuring the high standards set for work completed by Financial Crime Risk Management Analysts and Investigators is met. The incumbent monitors and tests analyst and investigative teams against the FCRM processes and procedures, and ensures the team is appropriately detecting, analyzing, investigating and preventing financial crime at Coast Capital in order to protect Coast Capital and its members against financial crime threats. The incumbent has experience identifying potential legal, regulatory and reputational risks, and must maintain a current awareness and understanding of relevant financial crime and legal information in order to support the financial crime program strategy for Coast Capital. As a subject matter expert, the QA Analyst plays a fundamental role in ensuring Coast Capital remains within its financial crime risk appetite and is a key point of detection for financial crime risks.

What you’ll get to do:

• Perform QA for “below the line” testing of Transaction Monitoring System scenarios, alert scoring engine and any other AML models.
• Support the Senior Financial Crime Risk Management Analyst (data analytics) with model documentation.
• Maintain the Financial Crime Risk Management Monitoring Inventory and scenario list.
• Support future phases of efforts related to tiered monitoring such as auto-closure, segmentation, profiling.
• Using technology-based financial crime monitoring/detection tools and reports, conduct quality assurance review of the FCRM teams ability to monitor/analyze account activity for potential financial crime, identify potential misses and follow established practices to escalate/mitigate losses.
• Identify/analyze weaknesses in procedures from the review of account activity and make appropriate recommendations in operations and processes (rules, trends, schedules) to address these weaknesses and mitigate future risks.
• Review work product of financial crime risk analysts and investigators to ensure standards are met and risks have been addressed.
• Standardize the QA process (e.g., sampling) for all coverage areas.
• Enhance the QA process (e.g., sampling) for all coverage areas.
• Document, analyze and communicate metrics related to quality reviews.
• Identify and coordinate training needs, policy/procedure revisions, standardize alert review process and other needs identified during the QA process with the Senior Manager, Financial Crime Risk Operations, Manager Investigations and the VP, Compliance and Financial Crime Risk Management.
• Create and provide training sessions as needed on identified gaps, risks, and new technology/process.
• Identify and analyze risks affecting CCS and make appropriate recommendations to prevent/mitigate future risk and/or improve efficiency in relation to financial crime risk matter.
• As directed, assist the FCRM team in accomplishing department goals through projects, initiatives and compliance program development.
• Maintain a working knowledge of relevant statutes including the Criminal Code, PCMLTFA, fraud, reputational risk and related case law.
• Represent CCS in criminal and/or civil proceedings to provide direct or interpretive evidence on behalf of CCS as may be needed.
• Responsible for recommending policies/procedures that minimize risk and/or improve efficiency in relation to money laundering and terrorist financing compliance to the Manager, AMLATF Compliance.
• Immediately communicate new financial crime trends and emerging risks to internal partners at various levels – staff, manager, directors, and senior management – and escalate to senior management for communication to external partners (e.g. other financial institutions, law enforcement, Central 1, etc.).
• Respond quickly, prioritize and escalate where appropriate when dealing with time-sensitive financial crime related incidents identified through the QA review process.
• Support additional compliance and FCRM functions as needed.

Who are we looking for?

• Minimum 4 – 6 Years of Job-Related Experience in Fraud, AML/ATF.
• High School Diploma plus some additional post secondary courses. Courses related to Business Administration are recommended.
• Proficient understanding of CCS processes, procedures and policies.
• Proficient skills in relation to word/data/spreadsheet/communication software programs.
• Proficient knowledge of Corporate Security policies/procedures.
• Proficient knowledge of Coast Capital Savings Banking system.
• Proficient knowledge of computer applications such as database management, word processing and user specific security computer programs.
• High level of oral and written communication skills.
• Strong organizational and time management skills.
• Strong team player while being able to work well independently with minimal supervision.
• Exceptional attention to detail.

At Coast Capital, we value diversity, equity and inclusion. We’re not all the same and we like it that way. We don’t just accept differences – we celebrate, support, and we thrive on them for the benefit of our employees, our members, and our community. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe, the more inclusive we are, the better our work will be.