The South Coast British Columbia Transportation Authority (TransLink) is one of Canada’s most innovative transportation authorities, founded in 1999 to plan and manage transportation within Metro Vancouver. We’ve achieved success not only in improving the transportation network of the region, but helping maintain the enviable lifestyle of residents and the viability of local businesses. TransLink and our family of companies (Coast Mountain Bus Company, B.C. Rapid Transit Company and Transit Police) are proud to be one of BC’s Top Employers.
The Functional Analyst, Application Services leverages business knowledge and technical expertise to ensure that assigned applications and technologies effectively support business strategies, objectives, processes and practices for an assigned business area. Supports the assigned business clients to identify and elicit business requirements, evaluate the current and future state business processes and provides technical advice. Liaises with key stakeholders and other BTS teams to identify, design, and deliver the technical solution in support of the business processes and objectives. Provides sufficient business and technical knowledge to identify, investigate, configure, repair, modify, test and implement functionality that resolves departmental client and/or stakeholder application or technical issues.
Undergraduate degree in Computer Science, Applied Science, Business Administration or related field from a recognized institution including courses in business/systems analysis, general programming and the use of software development tools.
Requires three (3) years recent business analysis experience in supporting enterprise applications in an information technology environment following current and relevant frameworks such as ITIL, Modern Service Management, Lean, and DevOps, applying these guidelines and best practices, identifying and eliciting business requirements and processes, providing technical advice to business clients, analyzing, designing and delivering technical solutions through information engineering expertise. A further period of up to (6) months in the position is required to become familiar with assigned TransLink information systems, policies, procedures, environment and user requirements.
Recruitment Process: An applicant will be required to demonstrate their suitability for this position by meeting the minimum level of qualifications and experience in order to be invited into the selection process. A standard interview format will be used including general, scenario and behavioural descriptive interview questions.
37.5 hours per week.
Rate of Pay
Salary: $6,364 – $7,652 per month ($39.03 – $46.92 per hour)
- Compensation $6,364 - $7,652 per month ($39.03 - $46.92 per hour)