Point of Care Coordinator (MLT) – Temporary – Full time – Burnaby (Burnaby, BC, CA)

About Us

At LifeLabs, we are focused on our vision of building a healthier Canada!  We are the largest community diagnostics laboratory in Canada with over 350 collection centres, 16 laboratories and service over 20 million patients each year.  

Caring, Agile, Customer Driven, One Team – We live our values every day in what we do to help our patients and healthcare providers.  With over 6,000 employees, we all make a difference and that’s why our people are so important to us.  

This is an exciting time to join our LifeLabs team, grow your career with us and support numerous business initiatives, innovations, best practice and business development opportunities.

At LifeLabs, we are focused on our vision of building a healthier Canada!  We are the largest community diagnostics laboratory in Canada with over 350 collection centers, 16 laboratories and service over 20 million patients each year. 

Caring, Agile, Customer Driven, One Team – We live our values every day in what we do to help our patients and healthcare providers.  With over 6,000 employees, we all make a difference and that’s why our people are so important to us. 

This is an exciting time to join our LifeLabs team, grow your career with us and support numerous business initiatives, innovations, best practice and business development opportunities.

We believe we can build a healthier Canada through the power of technology.

As a Point of care coordinator, you will provide clinical supervision in point of care sector for LifeLabs supporting clinicians to provide excellence in point of care testing and reporting. In this clinical leadership role, you will provide clinical supervision to staff providing overall responsibility for the efficient day to day operation of the assigned employee group. The day to day operational needs may include: planning, coordination, evaluation and supervision of all technical and/or operational activities and management.

The incumbent will have proven leadership skills including team building, conflict resolution, facilitation skills and written and verbal communication. Ability to work accurately and quickly in a fast paced and changing environment while being solution orientated

This is a full-time evening position and is located at 3680 Gilmore Way. The hours will vary.

Purpose of the Role:

Provides administrative, technical, educational and coordinating support to ensure effective point-of-care testing for all areas.

Key responsibilities of the Point of Care coordinator include but are not limited to: succession planning, performance management, staff development, collective agreement interpretation, financial management and strategic planning. In addition to the day to day operational needs listed above, the incumbent will also oversee quality standards, staff training and competency in collaboration with the manager as forecasts for additional resources such as new implementation of instruments and other required validations as needed.

 Core Accountabilities of the Role:

• Responsible for developing and approving employee schedules, sick time, vacation and leaves ensuring compliance with operational needs and company policies.
• Provide active leadership and development to all direct reports, ensuring all individual and team accountabilities are delivered upon.
• Responsible for onboarding, training, managing performance, coaching for improvement, and managing progressive discipline for direct reports in collaboration with their manager.
• Implements the annual business plan including setting objectives and targets, assisting in the development of strategies for integration of new business and leading smaller special projects.
• Identify, implement and manage to ensure continuous improvement in quality, safety, productivity, customer service and staff development.
• Demonstrate the ability to obtain the appropriate resources; work collaboratively with peers and support groups
• Participate in local Leadership Teams and provide timely and appropriate communication to area staff.
• Manage day to day operation of their area and generally plans to weekly or monthly cycles.
• Supports a work environment of continuous improvement with safety as a priority.
• Plans direct and coordinates shift operations aligned to the business plan.
• Provides professional and/or technical training on procedures, laboratory testing and/or screening methods and ensures technical competence of all employees.
• Accountable for the financial performance of their area, identifying variances and ensuring corrective actions are implemented.
• Provides input into validation and verification of automation and new and/or revised operation processes
• Ensure Business Recovery Plan (BRP) preparedness of self and team. Implement BRP when required
• Accountable for escalating operational issues in an effective manner to ensure Leadership awareness of problems impacting the operation
• Accountable for the coordination and reporting of investigations, root cause analysis, and recommendations to the Manager.
• Accountable for escalating all safety incidents as established by EH&S guidelines.
• Ensure EHS policies and procedures are current and adhered to in the workplace.
• Review EHS monthly inspection sign off and work with Health and Safety representative to recommend corrective action

Education and Experience:

• Minimum requirements for this position include Certification (or eligible for certification) as CSMLS Registered Technologist

• Five years of progressive health care experience
• Familiarity with CLIA regulations

LifeLabs is committed to building an inclusive environment and will provide accommodations in accordance with the AODA – Accessibility for Ontarians with Disabilities Act. Please indicate in your application any accommodations you will require throughout the recruitment process.  Alternatively please contact our corporate offices main line to be directed to a member of the Talent Acquisition team at  (416) 675-4530.