AM/PM System Ltd.® is an award winning Point of Sale (POS) company with over 30 years of experience in the industry. We are one of North America’s largest independent POS Solution providers. Our passion to make a difference has only grown over the years. We care to create a complexity free environment for every vertical we serve with our dedicated 24/7 customer support and customizable solutions. Learn more about us on our company website: http://www.ampmservice.com/.
As serious as we take our business, we strive to make our workplace just as fun. This is because we value what it means to have an immensely talented, driven and smart team.
What We Offer
- A supportive and professional work environment
- Competitive salary and benefits package
- Opportunities to grow
- Travel opportunities around North America
- And more……
We are currently looking for a full-time Field Service Technician to join our team.
The Field Service Technician will be responsible for installs, repairs, and maintenance on PC, point of sale equipment, ATMs and peripherals for AM PM Systems’ customer base. The successful candidate should be a self-starter and have the ability to work with limited supervision, and have a good understanding of computer hardware while maintaining customer service. In addition, the candidate must own a reliable vehicle. Please note, that this position requires regular on-call shift work.
- Provide superior customer service and represent AM/PM professionally in all aspects of the position
- Break / fix service of a wide variety of POS equipment, ATMs, as well as PC’s, printers, routers as well as a variety of other electronic peripherals
- New system refreshes
- Install, Moves, Adds, Changes (IMAC) procedure
- Manage work orders to meet customers service level agreements
- PC repair skills
- A+ Certification an asset
- Customer service experience is a must
- ATM experience is a definite asset
- Ability to logically troubleshoot equipment
- Good mechanical skills
- Good communication skills
- Self-motivated is a must
- Valid Driver’s license and a reliable vehicle
- Ability to follow directions to completion and pay close attention to details
- Ability to accurately read and complete forms
- Willingness to travel to customer sites on a regular basis
- Lower Mainland
- Fraser Valley
The successful candidate will be required to complete a background check prior to commencing work.
***LMIA (LMO) or TFWP sponsorship is not available for this position.***
If you are interested in joining our team, please e-mail your resume and cover letter to email@example.com, noting “Field Service Technician_Greater Vancouver” in the subject line.
We would like to thank all applicants who applied, however, only those short-listed will be contacted for next steps. No phone calls please.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
- Compensation To be discussed CAD To be discussed Month